They worked with us and got us a great price without playing any dealer games. They kept us informed and had great communication throughout the whole process of ordering a car and purchasing.
I had the absolute best experience purchasing a new 2023 Acura MDX from Kimberly and the team at Lehigh Valley Acura. They were efficient, professional, experts in their product, but most importantly, genuinely interested making sure I was comfortable with my purchase and my needs were met. I enjoyed the experience- which was a first for me, as I rate buying a car along the same lines of going to the dentist without Novacaine. Highly recommend Kimberly, the team and the car!!! I couldn’t be happier!!!!!
Excellent. Work was very professional. Staff was very courteous and professional. Getting a loaner vehicle was very satisfying. Overall experience was excellent.
Very happy with the service. Went for a check up and all was good. Other places may have taken advantage. I will get my car serviced there from now on.
We love our car and the experience was great. Kay helped us and everything went well. Thank you!
Outstanding . Been using LVA For years and always taken care of well. Thanks
Excellent in everything, that?s why I keep buying Acura's there,
Kim was wonderful. No pressure, very relaxed atmosphere. Completely up front and honest with their pricing on the car. One of the easiest car buying experiences I've had. Would highly recommend Lehigh Valley Acura and Kim.
The people at the service center which was Elaine was very attentive and helped make my experience at the service center enjoyable
Staff was amazing and service was done to perfection.
The work was done quickly and the price was very reasonable.
Excellent customer service, communication and information
Drew helped me when we bought a new RDX for my wife and helped me again when we bought a certified TLX for myself. From new to used vehicles, Drew is the right sales person to see. Kind and considerate, full of dad jokes, he makes the experience the most enjoyable it can be. Thank you, Drew!
Lehigh Valley Acura has been my dealership since 2019, and in February of 2022, I leased my second RDX from the dealership. Bill Cossman, my salesman, and the entire staff have made my experience above and beyond!
Yosmar was great! Very good personality, knowledgeable and responsive. Would recommend doing business with him!
Zach was very helpful. There was no pressure and he was thorough in sharing all of the car features with me. It was an enjoyable experience!
Good customer service they did a great job on my car
Everything was fine, pleasant staff, time for maintenance was quick
Had an unexpected emergency with my vehicle. Problem was diagnosed quickly and solution was given. Very courteous, reasonable cost for repairing my vehicle.
Chelsie, my service provider was very helpful, friendly, and accommodating. She did a great job getting all concerns addressed & taken care of. She communicated everything to me & asked for approval before having additional work done. It was a pleasure working with her.
Very relaxed and low pressure staff. Really enjoyed working with sales associate Drew Seltzer. I went in thinking they wouldn't hit my number, but they beat it! Walked out with the exact car I wanted.
Took vehicle in to have battery tested after a hard start. I learned the battery failed but because I had purchased the previous battery from Acura it held a 100 month warranty and was replaced promptly and free of charge.
Appt made right away for a dead battery and new one replaced.
The manager, Matt, the salesperson, Kim, and everyone I encountered, were professional, friendly, and helpful.
The lady who helped me at Lehigh valley Acura was very helpful with answering all the questions I had asked her, last the one thing I do have to mention is Acura did not Top Off my windshield wiper fluid. They took it in for repair and also did a multi point inspection, which requires them to test my battery I know for certain you can see the windshield wiper fluid box empty since it?s transparent and white. Other than that it went well, I would just like to always have my windshield wiper fluid topped off that way ...
Loved the way they repair my car , gave me all options and worked with me
Friendly manager and salesperson. Very professional. Good communication.
Great buying experience, full transparency from first call to delivery. Zach and Matt were both great at every step of the order process. Would highly recommend them for other/future vehicle purchase!
No nonsense. Very professional and respectful of my time. I'd recommend Zach and Lehigh Valley Acura to anyone looking for a great vehicle at a fair price.
Every was very helpful and friendly very knowledgeable answered any questions we had and didn’t bs which really appreciated
Excellent service very attentive staff, Bill C., is excellent in sales, very quick process located the vehicle I wanted and delivered in 7 days!
Service was exceptional.I would recommend anyone to your dealership.Kay was great to us.
I always have a great experience with Lehigh Valley Acura!
Everyone was very professional and accommodating. We had a great experience.
Excellent service from Mark Jungblut and the entire service department . Happy we found a new service department for our Acura a dealer that we can appreciate and will be returning in the future.
By far the BEST new car buying experience I have ever had! Zach was very helpful through the entire process of buying my first Acura. There was no pressure and they worked within my budget. They got me a great interest rate while rates are still on the low side and the car I was looking for. I was more comfortable with Zach and Lehigh Valley Acura than a competitor that was a half an hour closer to me. Zach even went the extra mile assisting with a few accessories I purchased the same day as well. I would definitely ...
Mark, the Service Manager, was an absolute Star! What a kind, knowledgeable and patient man. He is a keeper and I hope he is compensated fully for the value he brings to your dealership!
Great experience! Would highly recommended both the dealership and the salesman. Very knowledgeable and helpful.
Ron was great to work with- he made everything simple and easy to understand and was very quick to respond to my questions and concerns. As a 3-time Acura owner now I am so happy to be back with Acura and am completely in love with my TLX.
I can recommend these friendly guys , great communication , fair price also car was clean and prepared for customer
I recently helped my son purchase his first car, a preowned Acura from Lehigh Valley Acura. We were fortunate to have Ron Wood guide us through the process. He was very patient and thorough as we looked over the car and and decided to purchase it. Ron gave us the full background on the car, and backed up everything with documentation. At no point did we feel pressured to make a decision. Once the purchase was complete, Ron sat in the car with us and explained every dial, button, setting and control in great detail. When my son drove off ...
Kim was awesome to work with! Car buying experience was amazing and the whole team made the paperwork process easy.
Kay is extremely thorough knowledgeable and excellent at what she does. I am happy to work w her. She cannot do enough for her customers.
I scheduled an appointment with this dealership for service on my vehicle. Everything was easy to set up and understand. Everything I needed.
Everyone at the dealership was friendly, knowledgeable and helpful. The attention to detail when explaining all of the features of my vehicle was exceptional!
Yosmar was our salesman when we bought our car. He did a great job keeping us informed on the status of our car and was a pleasure to work with.
Zach tapped into exactly what kind of car I was looking for based on my needs and a few must haves that I was really looking for. I totally trusted him throughout the entire experience and he kept me in touch through every step of the process. He was great to work with!
I am very satisfied with the service they provide.
Excellent service from the first phone call to pickup of my car.
Excellent customer service! I love Lehigh Valley Acura! Thank you so much for all you do.
Very helpful on problem solving. I forgot to bring my car registration card on inspection service. In addition, my Allstate App did not work that day so that I could not get ID information. The service department helped to find these information from their database as I bought this car from this dealer last year. Extremely helpful.
The dealership and Ron were amazing to deal with. There is a sense of pride and education provided to their customers that is top notch. I’ve never left somewhere knowing so much about my purchase and new vehicle as much as I did leaving LV Acura.
The dealership was caring, understanding and personable.They weren't to pushy. Good place to get a car. I would recommend the dealership to anyone.
kim was the best!! i love her... very professional and super kind she help us a lot in this process
Great experience, they kept me informed of what was happening. They were upfront about the charges. Would highly recommend for service.
Lehigh Valley Acura and their sales people have been very patient and professional to deal with during the entire purchase process for me and i would highly recommend Them to everyone si know.
Zack was very informative and took very good care of us, we will definitely recommend him, thank you
This dealership met all my requests and needs. They were very patient and attentive. I would recommend anyone looking for a car or suv to come to lehigh valley acura and ask for Zach.
Excellent service - just needed my first service and inspection. Wait was not Long- very friendly employees
Working with Ron at Lehigh Valley Acura was a pleasure. Typically when thinking of salesman, you think of those that haggle you. But he was very respectful with my time and my needs. I felt no buying pressure or pressure to strike a deal. He was honest and transparent with me the entire time, and went it depth about the vehicle I was considering to purchase. My only wish was no markup on the vehicle, but it was considerably lower than what other dealers are charging.
We had bought a 2015 pilot from this Acura dealership. We were greeted in a friendly manner by the staff. The dealership was extremely clean and spacious, with cold waters and coffee available. Our salesman Zach was very professional and friendly. We never once felt rushed or pressured into buying the car. He answered all our questions in a timely manner and made sure we were comfortable financially before we made our final decision. We will definitely be back in the future!
I was interested in purchasing an Acura vehicle and saw one reasonable priced on the website. I left info and in a few minutes I spoke with Drew a sales associate affiliated with the dealership. I spoke with and described my situation. Drew and I setup a visit to the dealership. Circumstances caused sum issues but Drew and I was able to come to an agreement and a couple hours later I was driving out with my new vehicle. I was very satisfied with purchase and am looking forward to future transactions with Drew and Lehigh Valley Acura. I would ...
Long story short, Lehigh Valley Acura is the only dealership I would ever take one of my cars to for an inspection. They are straight forward with you, send videos of issues they may find with your vehicle, tell you honestly whether or not it?s something that needs to be fixed immediately or can wait, and don?t pressure you into having unnecessary services completed by threatening to not pass your vehicle for inspection. When I took my first car to the dealership I bought it from (not any of the Lehigh Valley dealerships) for its annual inspection barely ...
Everything is well but the sound is still there. Didn?t want to make that change of transmission at this time. In the future
All personnel are friendly and knowledgeable. All questions answered and explained.
Positive customer service and quick to respond to concerns when I had an issue with a repair. I would recommend this dealer
Had to wipe grasey finger prints off my doors, an good.
Everything was good. It was quick and excellent customer service
Smooth transaction and great explanation of car details. Will recommend to friends and use for future purchases!
Service advisor was very nice and pleasant. In the process of moving and I can only hope the dealer closer to my new house as just as clean, prompt and the people are as nice and as helpful.
Yes , at least a 5 ?? ???????? Review. From start to finish, the staff treats you more like family than just another customer. Plus, the car came back cleaner than when it went in.
Only complaint. Please leave my lights on automatic ! Thanks
I have been working with Ray Ruez from Lehigh Valley Acura for the last nine years! He is always professional, honest with you your vehicle is going to be in then it?s there no questions asked even after the last two years.
Always receive quality care and great service from the staff at LV Acura. It's been almost 10 years now...from Wayne to Jim, and now to Mark, they've been good to me throughout. Thank you LV Acura Service Department.
Great service from the entire service team I knew the exact cost before service was performed , no hidden cost or service. Vehicle was returned to me promptly.
Expectations have always been met. Continue to use this dealership for servicing my Acura RDX
Great sales team. Very knowledgeable salesman. Sales team made this purchase a breeze.
I was very happy with the service from Ron Wood on my vehicle purchase. He kept me informed on the delivery delays and was extremely knowledgeable and thorough going through the features of the car at delivery. He made the process easy and painless.
Exvellent customer service. Had repairs done and hitch installed for bike rack
Excellent and professional service. Inspection was thorough and ready at the requested time.
Very easy dealer to work with. My salesperson, Bill Cossman has worked with me on four vehicles so far and is an excellent and thorough salesman. More than happy to highly recommend him.
I had a great experience. Ron and Nick were professional and knowledgeable. I was introduced to the service center staff and the sign off was efficient and easy! Very happy!
Always a great experience. Clean showroom and knowledgeable personnel make this a wonderful place to buy and have your car serviced
Good and on time service very easy to work with when we needed a part they explained the problem and the situation
Vehicle was dropped for repair and was given status via text message which made it very convenient for me.
Rapid service right at your door step, that?s how they make you feel. Quick to notify you of any changes. I receive video and pictures during their service to my car before they make any changes. . That is total trust!??
Car had 15,000. While waiting I get a list of legitimate possible issues. I would find this very confusing for most women. As a mechanic I understand the differences between meaningful, insightful confusing the customer as to what is required what is recommended and what is totally optional. I think it?s pretty neat as a mechanic but I can see how having your air ducks cleaned for $189 is not some thing I?ve ever done in my life. I didn?t ask to have my cabin filter inspected but plan to have it changed during inspection in two months. Along ...
Lehigh Valley Acura did an excellent job handling recommended service on my RDX.
If you miss the customer service all of us were use to years ago when purchasing an automobile then you need to stop by Lehigh Valley Acura. I had the most pleasant experience in dealing with them that brought back memories, you know the way customer service use to be, making purchasing an automobile enjoyable. Ron made the experience painless and was very personable thru out my purchase which was initially completed over the phone without meeting him. I purchased the car site unseen and drove six hours to pick it up. He represented the car perfectly and had everything ...
Yearly inspection, oil change and tire rotation. Waited almost two hours. That was just too long.
Very professional staff . The lease on a new TLX and the return on the expired car went seamlessly.
Ron was very patient and kept us informed over three months. He never pushed us into making decisions. He is awesome
Wonderful service as usual That?s why we service our three cars there.
Service recommended Very professional Highly-qualified mechanics
Took car in for first service. Appointment setup was easy, everyone was very professional.
Great service always have my car service here the work is usually done same day or in one day.
A wonderful experience at Lehigh Valley Accura. An absolute pleasure in meeting and working with Ron on my purchase. He is knowledgeable about the vehicle(s). Totally at ease with no pressure to buy especially with the limited stock. Financing was quick and easy. Appreciate the great service. Thank you.
The service was fast and the personnel were very professional
Always excellent place to take my car for normal service
Very helpful made my first experience an easy one talked me through everything it was great