Customer Testimonials
I got there at 7am and I was out and on my way home by 830am. Great service!
Excellent service was provided in dealing with my reason for being there for car inspection
Amazing service. So knowledgeable. We are an Acura family because this dealership is so good!!
Excllent work, fast, and on budget. I strongly recommend their shop and will continue to use them.
Chelsea Carr was excellent. She kept me informed with everything going on with my car and was extremely helpful with some future work that needs to be done. She was very friendly and professional. I waited for my car to be done and the service was performed in a very timely manner. Excellent experience.
Adniel in service was great, very understandable on what I needed to get done on my vehicle
Service Advisor, Adniel Garcia is a very professional -asks good questions, focused on what I need to have done.
Very professional and quick to understand our needs! I recommend Kim and the dealership. Great experience.
Very satisfied with the sales person and the service. Vehicle's better than expected compared to website photos.
Chelsie was so helpful in resolving an unexpected hiccup. She kept me posted of the status of the service the entire time and had a great attitude throughout!
They were quick and efficient in helping me with the issue I was having. And keep good contact with me about any updates on my vehicle.
Chelsie was friendly, communicated well, had my interest in mind and great to work with!
5 Star review is based on exceptional service provided by Mark Jungblut, Service Advisor, with my Acura MDX annual inspection. I was courteously greeted and work was completed on a timely basis, including a complimentary car wash.
Great service, timely, thorough. Mark Jungblut - super knowledgeable - Answered all my questions. Learned things from him about my 2018 TLX I didn't know. Lyft rides while my vehicle was being serviced made getting somewhere else convenient. Price for the B-1 service was about right for a dealer provided maintenance. Fact is with my Acura, I've trusted the dealer to do my service.
The dealership is very professional from the sales department to the service department. Very low pressure and welcoming.
Got an appointment with a loaner without an issue. Went over my service concerns. Car was done & washed when promised. Price was reasonable.
Service was excellent as usual, and it was completed faster than expected. The service team did a wonderful job.
Great service..enjoyed uber pick up and return. Will bring car back next time. Thanks
The service visit was convenient, updates were timely, and all work was completed as estimated ($) and on schedule. .I’m a satisfied client.
Very fast and economical oil change! They didn’t push me to have additional things done! Yay!
This dealership is always a pleasure to visit! The service department took great care of my car - I really appreciate them vacuuming out my car!!! Looks brand new 🙂 I can’t wait to come back because of how nice and friendly every employee is there, especially Bill and Adneil. The turn around time on my car was also very quick too - time flew and appreciated the free coffee and snacks. Highly recommend Lehigh Valley Acura!
Yosmar was great! He was personable and very knowledgeable about the car. He has been available to answer all my questions about my new RDX. Your dealership is fortunate to have him. Give him a big bonus!!!!
yosmar did a great job making our car buying experience that much easier, you should be proud to have a salesman like him working for your dealership.
Mark is very pleasant to work with in service and is quick to greet and help you when you walk in the door.
My car was towed there on a Sunday. I called at 7:15 am Monday and Mark was already aware my car was there and was gathering information. Mark had excellent communication with me. No appointment and my car was ready Tuesday afternoon in perfect condition.
Always friendly and timely. Extremely responsive, knowledgeable and left my car very clean and nice
Long time customer, great service department with convenient scheduling. Chelsie and Mark are very good advisors.
Good service, very informative, always think of the customer and their needs and service. Would recommend the service department.
Chelsie was fantastic and went above and beyond what she had to. Went in for an oil change and she arranged for other things to be taken care.
Excellent customer service, great timing , they always let me know any concerns that I need to know
Very courteous … timely feedback … never try to “up-sell”. Professional attitude throughout. One of the best maintenance experiences I have ever experienced this time and in the past.
My visit was flawless. Mark greeted me as soon as I walked in the door. He told me the inspection would take approx. 1.5 hours. It was slightly less than that. After finishing up the paperwork he walked me to my car where everything was in order & my car had received a complimentary bath. Thanx for a job well done.
Good price and service. Done in timely manor. Helpful and pleasant to do business with this dealership
Excellent service as always. They always do a fantastic job and are very thorough and accommodating.
Yoshmar Mendoza was wonderful to work with as we were car shopping - knowledgeable, communicator, polite.
Kim was so helpful and informative. The dealership worked with me and was honest and thorough throughout the whole process. They made leasing so easy!
Friendly staff, great customer service. Love my car. Like being to get a loaner car so I can pick up my car at my convenience.
Yosmar was attentive to my needs and was engaging in tbt process. He was happy to answer all my questions and returned my call promptly. I enjoyed the sales experience with him and LVIA
My service experience was excellent. I arrived was checked in immediately and a ride was provided back to my home. The service was completed in about an hour and a ride was provided from my home to the dealership to pick up the car.
Mark kept me updated while I was waiting in the room. I appreciated him following up. He gave me suggestions and allowed me some time to make a decision. Thank you for making this stressful situation easier for me.
Adniel is tremendous in service, very friendly and the best, always attentive and helpful, he helps us a lot since he speaks Spanish, he is the best
Very professional service and friendly staff. Chelsie took good care of us and explained the services provided clearly and explained the resulting charges clearly.
Service has been consistently and delivering good customer service and maintenance and repairs have been performed well
Everyone is very friendly and courteous. They always do a great job for our family.
Discussed all servicing work prior to start. Efficient. Provided updates. Attentive. Would recommend to others.
Always professional, knowledgeable and courteous. The entire staff always goes the ex mile to help in all possible ways
Great service and very accommodating. Friendly professionals. Been coming back here for over 12 years.
Great service from the time I first purchased my 2006 Acura 3.2TL and very pleased with Mark Jungblut, current Service Advisor’s assistance.
Chelsie Carr is the best Service Advisor that I have ever had in the 10 years that I have had my Acuras serviced at Lehigh Valley Acura. She is always willing to listen to what I have to say, diagnosis what she has to report to the service department and always, always gets me an appointment in a timely manner. Keep up the great work Chelsie. Jim Cadtagna
Very pleased with LV Acura. Good people in all departments. I was impressed with Yosmar, who was kind and patient when helping me learn all the technology in my new RDX, even came in on his day off. Matt also very nice to work with, worked with him before and was pleased. Service department is great, just wish the prices were better. Occasionally we get service closer to home for a better price but I still come back to LV Acura for most service needs. Love Chelsea, she’s great and so are the others whose names I don’t ...
Kim was a phenomenal salesperson. She educated herself on the vehicle we were interested in despite not being the brand of her dealership. She was kind and professional and made the buying process seamless and easy.
Upon arriving Yosmar was extremely professional and helpful in finding my new car! Thank you!
Very happy with my purchase. The service was outstanding and honest. Would definitely recommend! Yosmar Mendoza was extremely helpful and friendly.
I was Very Happy with all the Help I received from my Sales person Yosmar! He went was a Great Help in my Buying a car. The Dealership went above and beyond to work with me to put a deal together to buy the Integra.
Good service thank you for everything , you guys help me fast and give me a great service
The dealership provided excellent service for my recent issue. I have been a loyal customer since 2005 and have always been treated well.
Accommodating, friendly and easy to communicate with keeping the customer as number one. This was my second purchase at Lehigh valley Acura and probably not my last.
Great service and very professional. Very happy with the service and the staff at Lehigh Acura.
My first service (5000) and was very pleased with whole process. Service tech was knowledgeable and friendly. The waiting area was better than most, bathrooms way better than most.
Kimberly was very helpful and was able to share good information and pros and cons of the vehicles I test drove. Process was smooth and they worked with me to get into the vehicle I wanted.
Yosmar was great! The whole car buying experience was quick and easy. Would recommend them to everyone.
This dealership worked with me to get me the best deal with my trade-in. Very pleased with my purchase and all the help they were able to give me.
The service department is awesome; it's understandable that economics plays a part in changes a business has to make in order to exist, but sadly leadership and one person in particular has made it less of a joy to want to visit the dealership.
Easy to book my service, constant communication from the service team, and friendly staff.highly recommend!
Yosmar took the time to answer our questions and was very patient with us. He worked to get us a great deal.
Excellent experience. Enjoyed working with Yosmar and Matthew. They were both very professional and helpful.
Excellent experience with sales and service. Yosmar take care of me as soon as I walked into the door. And Mark took care of me on my first scheduled maintenance. I bought a CPO mdx during the fiasco of car buying in 2021 and this dealership was great!
My service issue was addressed timely and resolved quickly. I have been a long term customer of Lehigh Valley Acura.
Had great customer service, and enjoying my new ride. I'd highly recommend this dealership. Thanks!
Service is always friendly and respectful. They do a great job. Car done on time and cleaned
Over the years, I’ve bought 5 Acuras from Lehigh Valley Acura. Always got a fair price and they have an excellent service Department. Have owned Lexus and Infiniti cars. Lexus had the worst service dept. I’ll stick with Lehigh Valley Acura.
Very good customer service when I brought my Acura in for inspection and oil change. Price was fair and good work by the tech.
Our scheduled oil change was completed on time. Staff were friendly and accommodating. Dealership was clean.
Pleasant employees. Car done in a timely manner. Explained all the service that was done
The service department delivered the service I expected when I expected it. They completed all expected support.
Highly recommend that you go see Kim S. if you’re looking for an Acura. She was very knowledgeable, flexible and patient with me. The rest of the staff were also great.
Service is good but expensive. The shuttle service is a great feature. $175 to install a map update. Should be a curtesy for a repeat customer.
Best dealership around. Ray and everyone there does amazing to get you in and out of there with whatever car you want!
Very happy with the service I get from their Service Department. Everyone is attentive to detail, which I like.
The sales team was professional and answered every one of our questions. Would not hesitate to purchase another vehicle from them
They worked with us and got us a great price without playing any dealer games. They kept us informed and had great communication throughout the whole process of ordering a car and purchasing.
I had the absolute best experience purchasing a new 2023 Acura MDX from Kimberly and the team at Lehigh Valley Acura. They were efficient, professional, experts in their product, but most importantly, genuinely interested making sure I was comfortable with my purchase and my needs were met. I enjoyed the experience- which was a first for me, as I rate buying a car along the same lines of going to the dentist without Novacaine. Highly recommend Kimberly, the team and the car!!! I couldn’t be happier!!!!!
Kim was wonderful. No pressure, very relaxed atmosphere. Completely up front and honest with their pricing on the car. One of the easiest car buying experiences I've had. Would highly recommend Lehigh Valley Acura and Kim.
Drew helped me when we bought a new RDX for my wife and helped me again when we bought a certified TLX for myself. From new to used vehicles, Drew is the right sales person to see. Kind and considerate, full of dad jokes, he makes the experience the most enjoyable it can be. Thank you, Drew!
Yosmar was great! Very good personality, knowledgeable and responsive. Would recommend doing business with him!
Zach was very helpful. There was no pressure and he was thorough in sharing all of the car features with me. It was an enjoyable experience!
Very relaxed and low pressure staff. Really enjoyed working with sales associate Drew Seltzer. I went in thinking they wouldn't hit my number, but they beat it! Walked out with the exact car I wanted.
The manager, Matt, the salesperson, Kim, and everyone I encountered, were professional, friendly, and helpful.
Great buying experience, full transparency from first call to delivery. Zach and Matt were both great at every step of the order process. Would highly recommend them for other/future vehicle purchase!
No nonsense. Very professional and respectful of my time. I'd recommend Zach and Lehigh Valley Acura to anyone looking for a great vehicle at a fair price.
Every was very helpful and friendly very knowledgeable answered any questions we had and didn’t bs which really appreciated
Excellent service very attentive staff, Bill C., is excellent in sales, very quick process located the vehicle I wanted and delivered in 7 days!
Service was exceptional.I would recommend anyone to your dealership.Kay was great to us.